Contact
Priority 24/7 Support is available through our primary contact method, live chat, for device compatibility, trial access, setup and refund requests.
Check whether your exact device and player can be supported, and which package suits the number of people watching at once.
Ask about the status of a trial request, what your trial access includes, and how to enter the details in your player.
When you decide to continue, support provides the payment instructions. No payment is requested before you have tested the service.
Request a full refund within 7 calendar days of your payment. Troubleshooting can be offered but is never required first.
Ask your compatibility question in live chat, then request a trial and decide afterwards.